Refund policy

At Devora Perfumes, we guarantee the authenticity and high quality of all our original perfumes and original testers.

Return & Exchange Window

We offer a 3-day return or exchange policy starting from the exact date you receive your order.

Eligibility for Return/Exchange

Due to the nature of perfumes and hygiene standards, items are only eligible for return or exchange if:

• There is a manufacturing defect with the perfume (e.g., faulty atomizer, leakage upon arrival).

• The item is unused, in its original packaging, and in the same condition that you received it.
  
  

  How to Request a Return or Exchange

  If you encounter any manufacturing issue, please contact us immediately within 3 days of receipt via WhatsApp or email with your order number and photos/videos of the issue. Once verified, we will arrange for the exchange or refund promptly.